Contents
1. Who we are
Northbook operates this website and the evaluation and funded-account service described on it. In this policy, "we" means Northbook and "you" means anyone who submits information to us or uses the service.
2. What we collect
Information you give us
- Access requests: full name, email address, phone number, country of residence, date of birth, identity document type and number, and anything you write in the free-text field.
- Mailing list: your email address.
- Support: the contents of messages you send us.
Information created by using the service
- Trading activity on evaluation and funded accounts: orders, fills, positions, balances and account events.
- Payout records, including destination wallet addresses and on-chain transaction hashes.
- Technical data such as IP address, device and browser type, and pages visited.
We do not collect payment card details on this site, and we never ask for a wallet private key or seed phrase. Nobody at Northbook will ever request one.
3. Why we collect it
| Purpose | Data used |
|---|---|
| Deciding whether to grant access | Identity, contact, jurisdiction |
| Identity and sanctions screening | Name, date of birth, ID document |
| Operating your account | Trading and account data |
| Paying you | Wallet address, payout records |
| Fraud and abuse prevention | Technical data, trading patterns |
| Legal and regulatory obligations | Identity and transaction records |
Where the law requires a lawful basis, we rely on performance of a contract with you, compliance with a legal obligation, and our legitimate interest in running the service securely. Marketing email is sent on consent, which you can withdraw at any time.
4. Who we share it with
We do not sell personal information and we do not share it for advertising. We share it only with:
- Service providers who work on our instructions - hosting, email delivery, identity verification and analytics.
- Professional advisers, such as lawyers and auditors, where they need it.
- Authorities, where we are legally required to disclose.
5. How long we keep it
Access requests that we decline are deleted within 12 months. Account, trading and payout records are kept for the life of the account and for the period afterwards that financial and anti-money-laundering rules require, typically at least five years. Mailing-list data is kept until you unsubscribe.
6. Your rights
Depending on where you live, you may have the right to request a copy of your data, correct it, delete it, restrict or object to how we use it, receive it in a portable form, and withdraw consent. To exercise any of these, contact us using the details below. We will respond within the period the applicable law allows.
Some requests we cannot fully satisfy: we must keep identity and transaction records to meet legal obligations, and we cannot remove anything already settled on a public blockchain.
7. Security
Data is encrypted in transit and at rest, access is limited to staff who need it, and identity documents are held separately from trading data. No system is perfectly secure; if a breach affects you and the law requires it, we will notify you.
8. Contact
Privacy questions and rights requests: privacy@northbook.com. If you are unhappy with our response you may complain to your local data protection authority.
We may update this policy. Material changes will be announced by email or on this page, and the date at the top will change.